January 29, 2023


Move Step By Step

Enhancements for 2021/22

5 min read

We have now some information about our plans for the approaching 12 months, as common, tons to do, and lots of issues to enhance and construct upon.

Our 12 months has centered on enhancing processes behind the scenes, all getting ready for among the new providers to roll-out to our prospects. Our working themes for the following 12 months are Safety & Management. 

The Web has modified since Easyspace began in 1997; there are extra dangers, risks and unscrupulous individuals who wish to make the most of different Web customers. Who wish to take management over providers and fee strategies and who want to de-fraud customers on-line.

While we’ve got labored onerous making certain providers are safe through the years, it’s time to double down on our efforts.

We’re working onerous on all the next tasks; some could take time; others are already within the over being baked to perfection…

Initiatives underway…

·         Safe Area Forwarding.

·         Safe Card Authentication.

·         Multi-user management panel entry.

·         2Factor Authentication on accounts.

·         {Hardware} & platform upgrades.

Safe Area Forwarding

Every little thing is HTTPS as of late, you will notice that on each respectable trust-worthy web site you go to.  It’s necessary, it helps preserve the Web safe, and customers safer on-line by making certain information to and from web sites is encrypted.

A number of of our area title prospects requested us develop a product that may ahead domains utilizing HTTPS – so customers will know the web site is safe once they click on on a hyperlink and it forwards to the web site.  “Good concept!”, we thought.  So, we determined to construct it.

Safe forwarding is a quite simple product, and one which’s obtainable proper now from the shopper management panel.  For instance – it’s ultimate for purchasers who ahead their .uk area to their .co.uk or .com area.  Ultimate for purchasers who’re severe about their model on-line, and who wish to present they’re reliable and dependable to their web site guests.

It’s the primary a part of our focus this 12 months on Safety and Management. 

Extra data on why HTTPS is necessary and why it’s best to use it may be discovered by visiting – https://www.yoursupportservices.co.uk/ssl/why

Safe Card Authentication

We determined earlier this 12 months to vary our bank card/fee processor to make sure that the methods we use had been forward of the curve and prepared for the introduction (in March 2022) of a brand new safe fee system known as Safe Card Authentication (SCA). This improves the already safe card system we presently use (3D Safe).


This method offers our prospects extra management of the safety and authentication of their transactions. It additionally helps cut back fraudulent customers; this retains our methods secure, which in flip protects you, our buyer, one thing very near our hearts.

This can be a important change for us, however we needed to introduce to proceed our marketing campaign for Safety and Management. We are going to do every thing we will to minimise any disruption to your transactions, permitting our prospects to hold on with their days. Secure within the information that we’re protecting you safer on-line. We are going to, in fact, provide you with updates on this thrilling replace as we progress.

Multiuser Account Entry

We’re working onerous to introduce new layers of entry and safety to the Easyspace management panel, a loooong overdue perform. 

We respect that you could be need completely different permissions in your account, e.g. billing and finance capabilities or tech customers. We’re engaged on a system that may enable simply that – a number of customers with completely different permissions on the identical Easyspace account.

Beneath are the completely different roles that any of your contacts will be capable to carry out…


Proprietor: Homeowners have permission to carry out the duties of all roles, however with the extra capacity so as to add or take away contacts, and alter contacts’ roles.

Technical: Technical Contacts can request usernames and passwords and DNS modifications, in addition to the overwhelming majority of different points. Most contacts who presently request help from our Help Crew will likely be Technical Contacts.

Billing: Billing Contacts can request or question invoices. Typically, Billing Contacts could be members of your Accounts Crew, or an individual answerable for finance.

Consumer Administrator: The flexibility to create customers and assign permissions to different customers

We hope this be launched within the coming months, and the most effective issues about this mission, is it should change into much more highly effective with one thing known as Two Issue Authentication (2FA) …

Two Issue Authentication (2FA)…

Two Factor Authentication

One of many most important focuses for the crew is introducing one thing known as Two Issue Authentication to Easyspace accounts. You guessed it, safety and management J

2FA, because it’s typically referred to, merely provides a layer of safety on an elected account. A consumer logs in as common. When you’ve got chosen to make use of 2FA, you may be requested to enter a novel code from an authentication app similar to Google Authenticator.

We perceive your providers are vital to what you are promoting and actions; safety goes hand in hand. While 2FA will likely be elective, we are going to encourage the use all with a thoughts to placing you accountable for your safety.

Our 2FA performance will likely be a function for every stage of consumer entry, and directors could have the choice to allow or disable 2FA per consumer.

{Hardware} & Platform Upgrades

Because the Web turns into extra complicated, the dangers improve, and we have to make investments extra effort and time in protecting our customers secure and safe.

That is an ongoing course of, one which began in 1997 and continues to at the present time.  We make investments tens of millions annually into our infrastructure, {hardware} and software program environments, all with safety and efficiency in thoughts.

Preserving the internet hosting infrastructure updated is of paramount significance. We will likely be serving to lots of you progress to new upgraded internet hosting environments within the coming months. This will likely be carried out with minimal disruption to your service and most help from our groups.

Work has already began on our digital platform, and we’re happy to say that this mission has been very profitable.  With lots of our server prospects already moved and blissful of their new lightning-fast environments. Thus future-proofing the safety and efficiency of their expertise.

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