September 28, 2023


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What to Look For in a Managed Cloud Supplier

4 min read

When companies migrate to the cloud, they might not essentially have the IT expertise or the time to adequately care for duties, like monitoring, optimisation and useful resource administration, which are integral to managing their cloud infrastructure. The answer is to go for managed cloud providers the place these and different duties are taken care of by the service supplier. For this to achieve success, nevertheless, it is important {that a} enterprise select the proper cloud options companion. Right here, we clarify what you need to search for in a managed cloud supplier.

Managed cloud suppliers – an outline

Primarily, a managed cloud supplier is a cloud vendor that gives extra administration providers to its clients. Companies that outsource these administration tasks to their distributors profit from a lowered burden on their IT groups, offering them with extra time to give attention to business-oriented initiatives whereas decreasing the price of buying in-house experience.

As nobody will perceive the infrastructure higher than the seller that runs it, it makes full sense at hand these duties over to the service supplier. What’s extra, it’s potential to create bespoke managed options the place the cloud supplier can ship an prolonged vary of providers to swimsuit the wants of the shopper.

What to search for in a managed cloud supplier

Beneath, we clarify the important thing issues you need to search for in a supplier when looking for a managed cloud answer.

Experience and expertise

In case you are handing over accountability for managing your cloud infrastructure, it’s very important that the service supplier has the experience to hold out the duties successfully. With there being so many cloud fashions in the present day, it will be important that moreover with the ability to handle monitoring, optimisation and useful resource administration, your supplier additionally is aware of the right way to work with public, non-public, hybrid and multi-clouds, in addition to with options reminiscent of IaaS, PaaS and SaaS.

Safety and compliance

Downtime, information breaches, software program corruption and ransoms are simply a number of the disasters that may consequence from a cyberattack. As we speak, these assaults are extra subtle and pernicious than ever and consequently, cybersecurity must be a significant consideration when selecting a managed cloud supplier.

You need to search for a supplier, like eukhost, that employs in-house cybersecurity experience and which deploys superior safety instruments, reminiscent of next-gen FortiGate firewalls, to guard your cloud infrastructure from intrusion, malware and DDoS assaults. Your supplier should even have an understanding of your organization’s compliance and governance wants in order that it could actually enable you to obtain compliance with rules like GDPR and PCI DSS.

Your chosen supplier must also have options for catastrophe restoration and enterprise continuity, reminiscent of steady cloud backups and the power to take care of uptime even when pure disasters take an information centre offline. 

Newest applied sciences

Technological improvement strikes at tempo, so being caught with outdated infrastructure can put your small business at a drawback. Be sure that your cloud supplier invests within the newest {hardware} and purposes. Search for ISO2000, ISO9001 and ISO27001-accredited information centres, with redundant and hyper-converged structure to guard digital cloud servers from {hardware} and community failure. {Hardware} needs to be quick and dependable, so hunt down Intel Xeon servers with superfast SSD storage.

On the identical time, your supplier ought to present a complete software program stack to make sure safety, reliability and efficiency.

Service Stage Agreements (SLAs)

A very good managed cloud supplier could have the boldness in its capabilities to supply clients ensures within the type of SLAs. These ought to cowl a number of areas of efficiency in relation to its tasks to its clients. Typical SLA examples with managed cloud providers are to make sure 100% uptime and that scalability could be achieved on-demand. An SLA must also clarify what’s going to occur if the service supplier fails to fulfill their acknowledged minimal ranges of service. 


Cloud service suppliers have entry to some extremely superior instruments to assist them present higher providers to their clients and to scale back the potential of human error. These embrace next-gen firewalls that may detect and stop evolving threats, and server monitoring instruments that may optimise efficiency mechanically or determine {hardware} points and stop downtime.

These sorts of instruments enhance the standard of the cloud service and assist clients preserve excessive ranges of productiveness, so it’s useful to decide on a number that makes use of them.

24/7 technical help

There’s a world of distinction between buyer help and technical help. With a managed cloud supplier, you need to have each. Buyer help will offer you assistance on issues like gross sales and billing, however technical help is there to offer you professional recommendation on fixing any hosting-related points. In case you have an issue together with your cloud service, it is important to have experience readily available, whatever the time, to place issues proper. With eukhost, you’ll have 24/7 entry to skilled engineers, with experience in all related areas.


Migrating to a managed cloud answer gives you not solely with some great benefits of cloud expertise however with a variety of priceless administration providers. Nevertheless, to make sure your transfer to a managed answer is efficient, you will need to select the proper service supplier. Hopefully, the data above will make that simpler for you. Discover out extra about our Managed Cloud Internet hosting.

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